What to do if your Alza account was closed

Published on
16/7/2024
As Alza announced its closure effective August 9, 2024, many users are looking for alternative banking solutions. Comun, a direct competitor to Alza, offers a seamless transition with a full suite of financial tools through its banking services, enhanced features and exceptional service. Here is a detailed comparison to help you understand why Comun is the ideal choice for your banking needs and how it helps users achieve financial stability.

Similarities between Alza and Comun

Sending money to Latin America: Both Alza and Comun offer remittance services, allowing users to send money to friends and family in Latin America quickly and efficiently.

Debit card and checking account: Users of both platforms receive a debit card linked to a checking account; Comun offers a Visa card, allowing worldwide transactions and access to funds.

Virtual Visa debit card: Comun provides a checking account linked to a physical and virtual Visa debit card, emphasizing the importance of this offering for the financial stability and inclusion of Latino families.

Flexible application process: Both platforms allow users to apply for an account using various forms of identification, such as international passport, consular card, SSN or ITIN.

ATM fee reimbursement: Alza users could withdraw cash from any ATM worldwide with full fee reimbursement. Comun also supports ATM withdrawals, ensuring convenient access to cash.

Advantages of switching to Comun: Modern Banking Solutions

One of Comun's outstanding features is its commitment to transparency and profitability. Unlike traditional banks and even Alza, Comun charges no set-up fees, no monthly maintenance fees, and no minimum balance requirements. This makes it an ideal option for those looking to avoid unnecessary banking fees and keep more of their hard-earned money. Here are some more outstanding features of a Comun account:

Financial Inclusion: Comun is dedicated to promoting financial inclusion by providing modern banking solutions tailored to the unique needs of Latino families. They address the challenges Latinos face in accessing traditional financial services and emphasize the importance of financial education. This commitment ensures that the Latino community has access to an inclusive and supportive banking experience.

Broader acceptance of identifications:

  • Comun: Accepts any official government-issued ID, not just passports or consular cards. This makes it easier to open an account for a wider range of people.
  • Alza: Limited to specific forms of identification, which may be restrictive for some users.

Simplified address verification:

  • Comun: Applicants can verify their residential address using geolocation on their phone. This feature is particularly beneficial for immigrants who may not have traditional proof of address documents.
  • Alza: Required physical proof of address, which can be a challenge for those in non-permanent housing or living with relatives.

Extensive cash deposit network:

  • Comun: Offers access to the largest cash deposit network in the U.S. with more than 90,000 locations, including popular retailers such as Walgreens, Walmart and Dollar General.
  • Upside: It did not specify such an extensive cash deposit network, limiting the convenience for cash deposits.

24/7 customer service:

  • Commun: Provides customer service 24 hours a day, 7 days a week, ensuring that help is available at any time, any day of the week.
  • Upside: Customer service availability was not highlighted as a 24/7 feature.

With Comun, you'll never feel alone in managing your finances. They offer top-notch customer service available seven days a week via chat, email or phone. This means you can get help whenever you need it, making your banking experience smooth and worry-free.

Open your checking account¹ in 3 minutes with any valid ID from your home country²

  • No minimum balance commissions
  • Easily connect to apps like Zelle
  • Receive your paycheck up to 2 days in advance³
  • Send money to your country safely
  • and much more!‍‍

Open your account!

Making the switch to Commun: Financial Inclusion

Switching from Alza to Comun is simple and hassle-free. As a trusted financial partner, Comun understands the unique needs of Latino families. You can apply for a Comun account online in minutes using a variety of identification documents such as a passport, consular card or ITIN. Once your account is set up, you can easily transfer your funds to Comun. The fastest way would be to withdraw cash from your Alza account and then deposit it at any cash deposit location offered by Comun using the barcode option in Comun's cash deposit feature.

The transition from Alza to Comun is designed to be seamless and straightforward, helping you achieve financial freedom. Here's how you can make the switch:

Open a Comun account: Visit the Comun website or download the Comun app to start your application. Use any government-issued ID and your phone's geolocation to verify your address.

Transfer your funds: To transfer your funds to your Comun account, we recommend first withdrawing cash from your Alza account. Then, you can go to any cash deposit location offered by Comun and deposit your cash using the barcode option. This option does not require you to have your physical card, so you can deposit cash from your Alza account immediately after being approved for a Comun account.

Another quick option that does not require your Comun card is to transfer your Alza funds directly from your Alza account to your Comun account using your account number and routing number. You can find this information in Account Information under Settings.

Set up direct deposit: Update your direct deposit information with your employer or other income source to ensure uninterrupted access to your funds.

Current Comun offers

One of Comun's core principles is inclusivity. As a customer-focused digital bank, Comun does not require a Social Security Number (SSN) to open an account. Unlike many traditional banks, this feature is particularly beneficial for immigrants and individuals who may not have access to traditional forms of identification. Comun focuses on providing secure banking solutions for everyone, regardless of immigration status. Comun also seeks to be a financial hub for Latino immigrants, offering a comprehensive banking solution with expanded resources tailored to their needs. To welcome Alza's former customers, Comun has several incentives:

  • Hassle-free application: Apply using any government-issued ID and verify your address easily through your smartphone.
  • Enhanced customer support: Benefit from 24/7 customer service to assist with any queries or problems during your transition.
  • Extensive cash deposit options: Enjoy the convenience of depositing cash at more than 90,000 locations nationwide.

Conclusion: Secure your financial future with Comun for Financial Stability

As Alza prepares to close its doors, Comun offers a robust and easy-to-use alternative that not only matches but surpasses the services provided by Alza. With no fees, an extensive cash deposit network and unmatched customer support, Comun is the ideal banking solution for former Alza customers. Make the switch today and experience the superior banking experience Comun has to offer.

Make the switch today and experience the benefits of a banking platform that truly puts you first. Visit Comun's website to learn more and start your new banking journey.

For more information and to start your application, visit Comun's official website here: https://www.comun.app.

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